Salesforce

Opal + Salesforce Use Cases

Protect against breaches with least privilege

• Grant just-in-time access to Salesforce resources that are auto-expiring and fully audited using Slack

• Ensure that privileged roles have the appropriate identity governance and approval configurations, such as multi-stage approvals, max duration, custom fields, and more

Accelerate employee access on paved roads

• Enable resource owners with the most context to approve access requests and provision access automatically via Slack

• Accelerate employee onboarding by enabling managers to request on behalf of their reports or enabling self-service discovery of resource bundles

Simplify compliance without manual overhead

• Automate user access reviews so compliance teams can snapshot user listings, assign reviewers to self-service reviews, propagate access changes, and generate an auditor-friendly access report

• Review access of employees who have recently transferred roles or departments

Salesforce Overview

Salesforce is a customer relationship management (CRM) platform helping organizations to manage relationships and interactions with leads and customers. The platform consists of a variety of cloud-based apps, like Sales Cloud, Service Cloud, Marketing Cloud, and Commerce Cloud 360.

Opal + Salesforce Integration Overview

Opal’s native Salesforce connector offers a complete access management solution for roles, permission sets, and profiles. With this integration, sales operations and IT teams can see who has access and grant/modify/revoke access to Salesforce resources in Opal.