ServiceNow

Opal + ServiceNow

Using Opal, your team can natively bind access requests to support tickets within ServiceNow. This eliminates manual approval processes and only grants access while the ticket in progress. When the ticket is closed out, Opal ensures privileged access is revoked. By only surfacing issues that have been assigned by you, you free up your workload to take on more important things. Whether you set a time expiration or wait until a Jira ticket is marked complete, Opal uses whichever comes first to make sure your team has just-in-time access to get the job done.