Opal Subprocessors

A list of Sub-processors currently authorized by Perma Security, Inc. (“Opal”) to process Customer Data on behalf of Customer and assist Opal with respect to the provision of the applicable Service under the Opal Master Subscription Agreement is set out below: 

Brief Description

Sub-processor Entity

Location of Data Center

Amazon Web Services
Hosting and cloud infrastructure
USA
Auth0
Developer user identity platform
USA
SendGrid
Email notifications
USA
Sub-processor Entity

Amazon Web Services

Brief Description

Hosting and cloud infrastructure

Location of Data Center

USA

Sub-processor Entity

Auth0

Brief Description

Developer user identity platform

Location of Data Center

USA

Sub-processor Entity

SendGrid

Brief Description

Email notifications

Location of Data Center

USA

How to Subscribe to Receive Notification of Change in Sub-processors:

If you are a current Opal customer with a data processing agreement in place with Opal, you may subscribe to receive notifications of new Sub-processor(s) for each applicable Opal Service before Opal authorizes any new Sub-processor(s) to process personal data in connection with the provision of the applicable Service. 

You can subscribe to receive email notifications for changes to Opal Sub-processors by emailing the following information to subprocessors@opal.dev :

  • Customer Name
  • Customer Address
  • Executed copy of the Customer-Opal data processing addendum

To edit your email notification information, please re-submit a request to subprocessors@opal.com with the subject title “Change in Contact Information” to Opal.