Features at a Glance
Track all requests in one place
In the handy Requests tab, we’ve made it easier to see all requests and their status in a glance.
- The view is split so you can see the requests you’ve made and the requests you have to take action on
- Each request status is indicated by an icon on the right-hand side
See the context of requests.
The Requests dashboard makes it easy to get a 360 view around an access request, like:
- Who is requesting something
- Who needs to review a request
- What ticket is linked to the request
- The actions taken related to the request
Request access again when it auto-expires.
Use templates to make the same request again.
- Access is set to expire based on a set time or event
- Requests that are expired are marked with a red thumbs down emoji
- Opal saves your request as a template so you can re-use it when you need access again
A Deeper Look at Requests
Imagine being able to hit a button and instantly request access to anything from a database, to a Salesforce role, GitHub repo, or Okta group. And track it from start to finish.
Pressing a button to make a request seems simple, but there’s a lot happening behind the scenes.
#1: The Owner
First, Opal makes clear who the request needs to be sent to.
Because of how Opal is structured, a request is immediately sent to the person with the context to approve the request.
#2: High Fidelity
Second, our deep integrations allow us to surface access to resources and more detailed roles within it.
Giving access in a traditional group-based way is typically broad and limited in its usefulness.
For example, it’s the difference between being able to request access to Salesforce versus requesting access to a specific Salesforce role without actually logging in to Salesforce, going to your settings, and adding the person manually.
#3: The Life of Access Requests
Third, we believe that most access should be temporary.
In other words, access goes through a lifecycle, from Request to Review, Propagation, and eventual Revocation.
In a world where most access is given permanently, it may seem a bit odd to designate a certain death. However, that’s part of Opal’s philosophy that short-lived access, requested only when needed, will help organizations implement dynamic least privilege.
Learn more about how just-in-time access works in Opal.
Want to see it yourself? Contact hello@opal.dev or book a meeting here for a personalized demo.
Joyce Ling
