Opal + Jira

Integration Overview

Using Opal, your team can natively bind access requests to support tickets within Jira. This eliminates manual approval processes and only grants access while the ticket in progress. When the ticket is closed out, Opal ensures privileged access is revoked. By only surfacing issues that have been assigned by you, you free up your workload to take on more important things. Whether you set a time expiration or wait until a Jira ticket is completed, Opal uses whichever comes first to make sure your team has just-in-time access to get the job done.

Use cases

  • Accelerate Access Requests - Customers can delegate approvals to resource owners/managers and accelerate approvals via one-click in Slack

How it works

Set up your Jira Cloud ntegration in minutes:

  • Create a Jira API token
  • Add your Jira workspace name, project name, and API token to Opal

For Jira Data Center, it's just as easy:

  • Create a Personal Access Token
  • Add your Jira instance URL, project name and Personal Access Token to Opal

Congrats, you're integrated!

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